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Chicago Quarterly Meeting: Maintenance of Credentials

  • 13 Nov 2019
  • 9:00 AM - 12:00 PM (CST)
  • American Planning Association 205 N. Michigan Avenue, Suite 1200 Chicago, IL 60601




Certification Network Group (CNG)

Chicago Quarterly Meeting

Maintenance of Credentials (MOC)

Certification Network Group (CNG)

Chicago Quarterly Meeting

Wednesday, November 13, 2019

9:00 AM – 12:00 PM (CST)


American Planning Association

205 N. Michigan Avenue, Suite 1200

Chicago, IL 60601

"I passed the exam and achieved my credential, so why do I need to take an exam again, or acquire CEs?"  

If this sounds familiar, then save the date and join us on Wednesday, November 13, 2019 for the CNG Chicago meeting. 

Maintenance of Credentials (MOC) is an important topic within our industry and will be the focus of this meeting. You will have the opportunity to participate in three of five different smaller group discussions led by subject matter experts. The five discussion groups will dive into the following relevant topics:

1.       Developing and launching a new MOC program

2.       Determining, communicating, and managing changes to an existing MOC program

3.       Understanding MOC programs in relation to accreditation standards

4.       Exploring innovations in MOC programs

5.    Assessing technologies & systems to manage and support MOC programs.


Matt Ferris, MA, MBA, CAE, ELS / Facilitator for Topic #1: Developing and launching a new MOC program

Matt Ferris is the Director of Test Development at the National Board of Certification and Recertification for Nurse Anesthetists (NBCRNA) in Chicago, Illinois. He holds an MA in TESOL from the University of Washington and an MBA from West Texas A&M. His areas of professional interest include virtual collaboration, organizational behavior, and the changing role of certification.


Erin E. Killeen and Pamela Rosenberg, CAE / Co-facilitators for Topic #2: Determining, communicating, and managing changes to an existing MOC program

Erin Killeen is the Executive Vice President at the American Board of Oral and Maxillofacial Surgery (ABOMS) where oms surgeons seek and maintain the gold star of certification with thorough application, examination and certification maintenance processes. Her long tenure with the Board contributes to her wealth of knowledge in the certification industry. She’s executed processes that allowed her Board to evolve, including transitioning written exams to computer-based testing; growing oral examinations from hotels to testing centers; and developing an ever-changing Certification Maintenance (CM) program. She understands the importance of Board Certified and ensures those who achieve it uphold its status.

Pamela Rosenberg, CAE is the Director of Education and Certification for the American Society of Plumbing Engineers. She has been in the association world for more than 10 years and has specialized in credentialing for more than 5 years. She has been involved with the entire lifecycle of certification programs including inception, exam development, legal review, item writing, and exam administrator selection, through final launch and wrap up. In 2019 she helped launch ASPE’s first online community, as well as their first LMS platform. Both programs and platforms were new to the organization and have since been a tremendous member benefit even in their early stages. 2016 she earned her CAE credential and the Credentialing Specialist Certificate through Institute of Credentialing Excellence. She holds a BS in Public Affairs and a Certificate in Business from Indiana University.

Linda K. Anguish, SPHR, GPHR / Facilitator for Topic #3:Understanding MOC programs in relation to accreditation standards

As Director of Accreditation Services, Linda provides strategic and operational leadership to the accreditation programs of the Institute for Credentialing Excellence (ICE), which include the National Commission for Certifying Agencies (NCCA), Assessment-based Certificate Accreditation Program (ACAP), and the organization’s newest accreditation program for ISO 17024 compliance.  Previously, she was Senior Director of Certification Products at the HR Certification Institute (HRCI), where she led exam development and accreditation activities for seven certification programs with over 140,000 certificants in 100 countries. Linda served on the Board of the Certification Network Group and has presented on credentialing topics at the Annual ICE Exchange, the Society for Human Resources Management (SHRM) Annual Conference, the E-ATP Conference and the Innovations in Testing Conference. She is a member of the Accreditation Committee for International Accreditation Service (IAS).

Dave Swanson, Ph.D. / Facilitator for Topic #4: Exploring innovations in MOC programs

Dave Swanson joined the American Board of Medical Specialties (ABMS) in 2015 as Vice President for Academic Programs and Services. In that role, he coordinates the Committees overseeing the certification and recertification processes of ABMS Member Boards. Previously, Dr Swanson was employed at the National Board of Medical Examiners (NBME) for 25 years and at the American Board of Internal Medicine for seven years in various assessment-related positions.

Dave has co-authored and presented hundreds of papers on assessment of medical decision making with multiple-choice tests and clinical simulations; measurement of clinical and communication skills with real and standardized patients; patterns of performance on admissions, licensure, certification, and recertification examinations in the health professions; use of generalizability theory in design and analysis of performance-based assessments; and design of longitudinal assessment programs for practicing physicians.

Julie Mueller / Facilitator for Topic #5: Assessing technologies & systems to manage and support MOC programs

Julie Mueller has over 18 years of experience in Association management.  She has worked at the American Society for Clinical Pathology (ASCP) Board of Certification (BOC) for 13 years starting as Assistant Manager then becoming Manager of the Certification Maintenance Program, Senior Manager of Certification Activities and currently Director, Certification Activities.  In this capacity, she is responsible for managing all activities related to exam processing and post certification activities including verification, maintenance of certification and qualification. In addition to serving as the liaison to the Credentials Maintenance Committee regarding the implementation of revisions to the recertification programs, Ms. Mueller works closely with the Ethics Review Committee researching and documenting fraudulent use of ASCP certification.  

Ms. Mueller is a key participant in the ASCP BOC Website updates and maintenance.  She also coordinates and manages activities of Certification Activities with other departments of the BOC and ASCP. 

She obtained her BA in International Studies from Miami University, Oxford Ohio and studied abroad in Luxembourg, LUXEMBOURG.

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