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  • How Credentials Can Close the COVID Divide

How Credentials Can Close the COVID Divide

  • 07 Oct 2020
  • 10:00 AM - 12:00 PM (EDT)
  • Online: WebEx link will be emailed separately

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Click here to view the webinar on YouTube

First in the series:
COVID: Certification’s Opportunity to Create Value in a Chaotic Work World

Session Description:

This is first in a series of programs addressing the “COVID Divide.”  The pandemic has created an economic and social divide that disproportionately affects workers in industries that may not bounce back to previous employment levels.  Credentialing can in assist workers in finding jobs and create opportunities for credentialing organizations to meet this challenge. 

Technology can help to fill this void and revamp learning and business models for credentialing organizations. Certification organizations must demonstrate that they are a viable solution to help workers gain employment and/or remain employed by finding shorter pathways to prepare the workforce.
 This program will present tools that:

  • Move from instructional design to experience
  • Utilize augmented reality, interactive and hands-on training
  • Address continuing education and professional development


Dr. Roy A. Swift, Executive Director, WorkCred
Dr. Swift is currently the Executive Director of Workcred and the former Chief Workforce Development Officer at the American National Standard Institute (ANSI). His previous position at ANSI was the senior director of personnel credentialing accreditation programs.  It is under this program that ANSI was selected as the accreditor for DOD Directive 8570.  Prior to ANSI, he was a consultant to educational, certification, licensure and health care organizations.  From 1993-1998 he was executive director of the National Board for Certification in Occupational Therapy (NBCOT).  This appointment followed a 28-year career in the United States Army Medical Department.  In his last position, he was Chief of the Army Medical Specialist Corps in the Army Surgeon General’s Office with policy responsibility for Army occupational therapists, physical therapists, dietitians and physician assistants throughout the world.

Dennis Glenn, MFA, President, Dennis Glenn, LLC
Adjunct Professor, DePaul University Graduate School for Continuing and Professional Studies President, Dennis Glenn LLC
His company creates 3D interactive virtual patients for the medical industry that assess the cognitive decision-making abilities of surgeons, doctors and nurses. Dennis has taught at Northwestern University, Columbia College, Lake Forest Graduate School of Management and DePaul's Graduate School for Continuing and Professional Studies where he currently teaches two courses; Mastery Learning Using Serious Games and Enabling Social Media for Learning and Assessment.


Dr. Christine Niero, Vice President, Professional Certification, Professional Testing, Inc.

Dr. Christine Niero heads the Washington D.C. area office for Professional Testing, Inc.  Dr. Niero is a senior executive who brings over twenty-five years of experience in credentialing and non-profit management with a record of highly successful client outcomes.  Dr. Niero has demonstrated skills and expertise in developing and implementing viable credentialing programs, policy development, establishing operational and governance structures, optimizing management functions, leadership development, strategic planning, standard setting and accreditation.  Dr. Niero is an astute team builder, skilled leader and facilitator with the ability to bring together diverse perspectives. Currently Dr. Niero is a member of the CNG Chicago Program Committee.


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Certification Network Group   P.O. Box 101451 Arlington, VA 22201

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